Frequently Asked Questions

Get answers to common questions about AM Total Glow(Facial and 60 min Massage).

The combined service typically lasts approximately 90 minutes to two hours, including consultation, facial, massage, and post-treatment skincare guidance. Timing may vary slightly depending on customization and client needs accordingly.

This package is safe for most skin types—normal, dry, oily, combination, and sensitive—because our clinicians adjust products and techniques. We perform a consultation beforehand to customize treatments and avoid irritation or contraindications.

Mild, temporary effects can include redness, slight swelling, or tenderness after the facial or massage. These usually resolve within a day or two. We'll pre-screen for allergies and adjust treatments to minimize reactions and ensure your comfort.

Arrive with clean skin, avoid heavy makeup, and disclose recent procedures or medications. Hydrate well and wear comfortable clothing for the massage. Avoid intense sun exposure, retinoids, or exfoliants 48 hours before the facial for best results.

Yes. During your consultation, the esthetician and therapist tailor product choices, pressure, and techniques to address acne, aging, sensitivity, or tension, ensuring a personalized session aligned with your goals and any contraindications.

We require a 50% deposit to book — flagged for placement. Deposits secure your appointment. Cancellations within 48 hours may forfeit the deposit; please provide at least 48 hours' notice to reschedule. Contact us for special circumstances.