Frequently Asked Questions

Get answers to common questions about Besties Treat(Two Facial Two Scalp).

This package provides two customized facials and two scalp treatments for two guests. Facials cleanse, exfoliate, and hydrate skin while scalp treatments soothe, increase circulation, and relieve tension. Therapists tailor products and techniques to each guest's needs for optimal results.

Reserve online or by phone. A 50% deposit is required to confirm the booking — non-refundable toward cancellations within 24–48 hours. Remaining balance is paid at appointment. We’ll email confirmation and preparation instructions after booking.

Allow approximately 90 to 120 minutes for the full experience for both guests, depending on customization and add-ons. We stagger treatments for comfort, but coordinate timing so both guests enjoy relaxing, shared service and finish together.

Certain skin conditions or medications may restrict treatments. Please inform us of pregnancy, recent chemical peels, active breakouts, open wounds, or use of retinoids/accutane. Our clinicians will assess suitability during consultation and recommend safe alternatives if needed.

Yes — choose upgrades like LED therapy, dermaplaning, scalp aromatherapy, or premium serums. Add-ons are available at booking or during your appointment; pricing varies. We’ll recommend options based on skin and scalp assessments for best outcomes.

Arrive with clean, makeup-free skin if possible and avoid heavy hair products the day of service. Bring any relevant medical or skincare history. Hydrate, avoid vigorous tanning, and arrive 10 minutes early to complete consent and consultation forms.